2011-2012 SUBSCRIBER FREQUENTLY ASKED QUESTIONS
When will subscriptions go on sale?
Subscriptions for the 2011-2012 Season will go sale July 12, 2011. They can be purchased by the following methods:
Phone
212.870.5600
Monday-Friday, 10:00am-6:00pm
Online
nycOpera.com/subscribe.
Mail/Fax
New York City Opera
Ticket Services
20 Lincoln Center
New York, NY 10023
Fax: 212.870.5687
You can also request an order form by calling 212.870.5600 or by clicking here. A $12 subscription handling fee applies to all online, phone, fax, and mail orders.
If I am renewing my subscription, will I be able to get comparable seats to my former subscriptions?
We will do our best to get you comparable seats for your selected performances. All venues will have similar pricing sections. When ordering your subscription, you will be given the same price section for each venue. Subscribers are given the best seats in the house--the earlier you renew your subscription, the better seats you will receive.
When will I receive my tickets?
Orders will be acknowledged by mail 4-6 weeks after receipt. If you are paying in installments, you will receive your acknowledgement at the time of the first payment. Checks and charges are deposited upon receipt. This does not guarantee series or seating selection. Tickets and merchandise will arrive by mail in late September, and thereafter throughout the season.
Will I have the option to purchase subscription seats next to a friend who is also purchasing a subscription for each venue?
Please contact Ticket Services at 212.870.5600 to arrange seating with other subscribers.
Will I be able to exchange tickets or purchase additional single tickets for my subscription performances?
- Subscribers can start to exchange during the Subscriber Priority Period, and thereafter throughout the season. Exchanges are subject to availability and subscribers will be responsible for any difference in ticket price. More information will be included with your subscription tickets.
- Subscribers can purchase additional tickets during the Subscriber Priority Period, and thereafter throughout the season. More information will be included with your subscription tickets.
When will single tickets go on sale?
Single tickets will go on sale in early October.
How do I get to each venue?
For directions to the BAM Howard Gilman Opera House, click here.
For directions to the Gerald W. Lynch Theater, click here.
For directions to El Museo del Barrio, click here.
Is each of the venues wheelchair-accessible?
Brooklyn Academy of Music
Wheelchair locations in the Howard Gilman Opera House are on the orchestra level. The Opera House has wheelchair accessible restrooms on all levels.
Gerald W. Lynch Theater
Wheelchair locations in the Gerald W. Lynch Theater are located on the orchestra level. Balcony seats are only accessible by stairs. Entrance to the theater is located at 899 Tenth Avenue between 58th and 59th Streets.
El Museo del Barrio
Wheelchair locations in the theater at El Museo del Barrio are located on the orchestra level. Entrance to the theater is located at 1230 5th Ave between 104th and 105th Streets.
Important Notes
All casts, programs, and prices are subject to change. Latecomers will not be seated until a suitable break in the performance. No refunds or cancellations allowed.
Please keep a record of the dates of your subscription. We cannot be held responsible for tickets misdirected by the U.S. Postal Service. Please notify New York City Opera Ticket Services prior to your first performance if you have not received or have misplaced your tickets. We regret that we cannot replace tickets or issue refunds for performances you miss.